FAQ'S
Everything you need to know before you buy.
Orders & Shipping
Returns & Exchanges
Orders are typically delivered within 3–7 business days, depending on your location.
Yes, we provide free shipping across India on all orders.
Once your order is shipped, you will receive a tracking link via email/SMS. You can also use the Track Order page on our website.
We offer a 7-day return window from the date of delivery. Items must be unused and in original condition
Simply contact us with your order details, and we’ll guide you through the process.
Product Details
Payments & Support
Yes, our backpacks are designed for work, travel, and everyday use with durability and comfort.
Absolutely. All Michael Gray products are gender-neutral and designed for everyone.
Our bags are crafted using durable, lightweight materials for long-lasting performance.
We accept prepaid payments via UPI, Debit/Credit Cards, Net Banking, and Wallets. Cash on Delivery (COD) is not available.
You can email us at support@michaelgray.in. Our team responds within 24 hours on business days.
